Privacy Policy

Eternal Pulse Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from eternalpulse.store (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

COOKIES

Here is a list of cookies that we use. We've listed them here so you can choose if you want to opt out of cookies or not.

  • _session_id, unique token, sessional: Allows Shopify to store information about your session (referrer, landing page, etc.).
  • _shopify_visit, no data held, persists for 30 minutes from the last visit: Used by our website provider's internal stats tracker to record the number of visits.
  • _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day: Counts the number of visits to a store by a single customer.
  • cart, unique token, persists for 2 weeks: Stores information about the contents of your cart.
  • _secure_session_id, unique token, sessional.
  • storefront_digest, unique token, indefinite: If the shop has a password, this is used to determine if the current visitor has access.

We also use:

  • Log files, which track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels, which are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal, Bizum), email address, and phone number. We refer to this information as "Order Information."

We may also collect offline data, such as attendance at events or trade shows, and legally acquired marketing lists.

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to:

  • Fulfill orders placed through the Site (process payment, arrange shipping, issue invoices and/or confirmations).
  • Communicate with you.
  • Screen our orders for potential fraud or risk.
  • Provide you with information or advertising relating to our products or services, in accordance with the preferences you have shared with us.

We also use this information to:

  • Perform internal analysis of purchasing behavior.
  • Send satisfaction surveys or post-purchase follow-ups.

We use the Device Information that we collect to help us:

  • Detect risks and fraud (in particular, your IP address).
  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
  • Evaluate the success of our advertising campaigns.
  • Implement targeted advertising (retargeting), including personalized banners on third-party sites.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example:

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For more information about how targeted advertising works, you can visit: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS (EUROPEAN RESIDENTS)

If you are a European resident, you have the right to access, correct, update, or delete your personal information. If you would like to exercise this right, please contact us through the contact information below.

We process your information in order to:

  • Fulfill contracts we might have with you (for example, if you make an order through the Site).
  • Pursue our legitimate business interests.

Please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices, or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

📧 Email: info.eternalpulse@gmail.com 

📮 Mailing address: Carrer de Lleida 26, Sant Boi de Llobregat, 08830, Spain